Solution Architect Dynamics 365 FSCM

Roles and responsibilities:

Solution Design & Architecture :

• • Lead Solution Architecture: Define and design high-level architecture, ensuring that Dynamics 365 is implemented in line with best practices and business requirements.
  • Develop Technical Specifications: Translate business requirements into detailed technical specifications for developers and configuration teams.
  • Platform Integration: Design and oversee integrations with external systems, third-party applications, and other Microsoft technologies like Azure, Power Platform, or Office 365
  • Work closely with business leaders, IT teams, and end-users to gather detailed requirements, ensuring the solution addresses the needs of the organization.
  • Analyze and map business processes to Dynamics 365 capabilities, identifying gaps and proposing workarounds or custom solutions
  •  Determine where out-of-the-box functionality meets business requirements and where customization is necessary.

Project Delivery:

• • Lead and participate in the implementation of Dynamics 365 FSCM projects, ensuring successful delivery within budget and timeline constraints.
  • Gather and analyze client requirements, translating them into effective solutions using Dynamics 365 FSCM.
  • Configure and customize the FSCM modules to meet specific client needs.
  • Design and develop custom solutions using Power Platform (Power Apps, Power Automate) as needed.
  • Provide training and support to end-users throughout the implementation process.

Client Relationship Management:

• • Build and maintain strong relationships with clients, acting as a trusted advisor.
  • Provide expert guidance and recommendations on best practices for utilizing Dynamics 365 FSCM.
  • Conduct workshops and presentations to demonstrate the value of the solution.

      Technical Expertise:

• Stay up-to-date with the latest advancements in Dynamics 365 FSCM and related technologies.
• Contribute to the development of internal knowledge base and best practices.
• Mentor and guide junior consultants on technical and functional aspects of the solution.

Skill Sets:

        Technical Skills:

• Microsoft Dynamics 365 Knowledge: Deep understanding of Dynamics 365 applications (Finance and Operations, Sales, Customer Service, Marketing, Field Service, etc.), how they interact, and how to customize them.
• Power Platform: Experience with Power Apps, Power Automate, and Power BI to extend D365 functionalities.
• Cloud Services: Expertise in Microsoft Azure services, as D365 operates on Azure infrastructure.
• Data Integration: Understanding of integration patterns, tools, and techniques to connect D365 with other systems (via APIs, Data Entities, or Azure Logic Apps).
• Customization & Configuration: Experience with configuring Dynamics 365 modules, workflows, entities, and other system components.
• Programming: Knowledge of languages like C#, JavaScript, and X++ (for Finance and Operations) for custom development.
• Reporting & Analytics: Experience with reporting tools like SSRS (SQL Server Reporting Services) and Power BI for building reports and dashboards.
• ERP/CRM Architecture: Understanding of Dynamics 365 ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) modules and their implementation.
• Experience in at least two end to end MS Dynamics F & O implementation cycles, especially within Supply Chain and logistics firm.

Business Skills

•  Business Process Understanding: Familiarity with business processes related to sales, finance, operations, customer service, supply chain, and marketing.
• Requirements Gathering: Ability to engage stakeholders, elicit and analyze business requirements, and translate them into technical solutions.
• Industry Expertise: Experience in specific industries (manufacturing, retail, financial services, etc.) to apply D365 solutions effectively.
• Solution Design: Expertise in designing end-to-end solutions that align with business needs and leverage Dynamics 365 capabilities.
• Change Management: Understanding the impact of D365 implementations on organizations and facilitating smooth transitions.

Soft Skills:

• Excellent communication and interpersonal skills, both written and verbal.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.
• Client-focused approach with a commitment to delivering high-quality results.